Making legal AI ready for enterprise use.
CoCounsel uses AI for legal research and contract review; ONESOURCE+ links tax, trade, legal and risk products. I led four PMs in a 27-person team and owned a US$12M annual budget for shared integrations, answer quality and client adoption, setting investment priorities and client commitments across the legal workflows.
Context & problem
CoCounsel reviewers took a median of 21 minutes to find a checked source across separate systems. Experts accepted 963 of 1,250 answers, so clause and exception checks guided corrections before wider use.
My response
I reviewed source checks and answer quality with the PMs, agreeing at least 95% expert acceptance while planning client access, training, paid scope and staffing with the adoption PM and commercial leads.
- Source evidenceCorrect clause and user access
- Expert acceptanceAt least 95% on the fixed review set
- Paid rolloutAgreed owner, training and staffing
Measured outcomes
- Less research time
- 43%
- 21 → 12 minutes per research task46 teams · 8 organisations
- Expert acceptance
- 96%
- 1,200 / 1,250 answers acceptedMatched expert reviews
- Signed expansion
- US$18M
- 6 signed enterprise agreementsThree-year contract value